Effective Date: 01/01/2026

Riessence (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, stored, and protected when you access or make purchases from https://riessence.com.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information necessary to provide our products and services, including:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment-related information (processed securely via third-party gateways)
  • Order and transaction history
  • Website usage data (via cookies and analytics tools)

⚠️ We do not collect date of birth, gender, or sensitive personal data.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders
  • Deliver products via courier partners
  • Communicate order updates and support responses
  • Send promotional emails or WhatsApp communications (you may opt out anytime)
  • Improve website experience and performance
  • Prevent fraud and ensure platform security

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic. Third-party tools such as Google Analytics, Meta/Facebook Pixel, and email automation platforms may collect anonymized usage data.

You may disable cookies via your browser settings; however, certain features may not function optimally.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.

Your data may only be shared with:

  • Payment gateways (e.g., Razorpay) for transaction processing
  • Courier partners for order delivery
  • Technology service providers for website functionality

All partners are bound by confidentiality and data protection obligations.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. While we strive to use commercially acceptable means to protect personal information, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications

Requests can be made by emailing info@riessence.com.

7. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

8. Contact Information

For privacy-related queries:

📧 info@riessence.com
📍 Ahmedabad, Gujarat, India
📞 +91 7990595117